Skip to Content

Testimonials

Senior Living Reviews and Testimonials in San Diego, CA

Senior Living Resident Perspectives

“Instead of cooking, cleaning, making the bed, etc., I swim, do chair yoga, walk, sing, play games, read, socialize, attend plays, musical performances and other events, volunteer, and participate in committees. I actually have to make time to sleep!”
Jo McB.
“I didn’t want the kids to worry about me. And they don’t! It’s safe and secure here, and I don’t have the worries of taking care of the house. Casa is carefree living — and I feel spoiled. There’s always something to do here, too, which keeps you moving and happy. It was definitely the right thing for me to do.”
Rose M.
“I was reluctant to make a change, at first. I thought my life was pretty good. My daughter thought it would be a good idea for me to consider a senior living community, in case I got to a place in life where I needed care. She found Casa. I was hesitant, but I have to say that this is probably the best decision I ever made. I paint. I go on art appreciation trips to museums — there’s even a college professor who comes here to teach. I love the friendliness of the people, too.”
Marlene M.
“We had a condo in Mission Valley and were very happy there. My wife, Kay, brought up the idea of a retirement community so that we could be independent, go our own way, but have the care we needed. So we made a list of pros and cons of all the places we visited, and it was obvious that Casa would be the place. We liked knowing that services would be here if we needed them. And we did — I had leg surgery, and I didn’t have to stay in a hospital. The nursing staff here was great. I’m glad we made the decision to come here.”
Jim D.
“We tell the kids, ‘We’re taken care of. You live your lives.’ They don’t have to worry if I get a bad cold. Wellness is checking on me, bringing me food. They go the extra steps to take care of us. They say they take care of everything here — and they do! I tell my friend that if she lived at Casa, she would feel so safe. Here, you know they’re trustworthy. You’ll be safe, comfortable, happy. It’s wonderful to live here!”
Donna P.
Here are some additional thoughts from our residents about life at Casa in San Diego
“We highly recommend this community to anyone and everyone looking for more than a place to retire, but a place to truly live. With all the issues going on in the country right now, we know an important fact. We are enjoying living in a community that has demonstrated it is the safest place we could have ever considered.”
Resident
“While we do have a few social distancing restrictions in place, Casa has made sure we do not feel lonely or isolated. For the most part, Casa is providing all the basic necessities we need, including an extensive menu of meal choices delivered to our apartment. While we have not needed any special personal assistance, we know that if we do need help, we have friends right down the hall, as well as Casa staff support just a quick phone call away.”
Steve d’A.
“We’ve been very pleased with our time here at Casa … two years now. But during this pandemic, the administration has been great … early intervention in phases. We’re mostly still in a stay-at-home phase with meals being delivered to us … which have maintained a very good quality. Activities that were not at risk were left available … like the woodworking area and the pool. In addition, the activities department has been active in creating little diversions to create some fun events. We’re just happy we have no cases for the residents here … a great accomplishment considering the problems in retirement communities across the country.”
Ray & Jan R.
“After living at Casa just over a year, we are really happy we decided to move here. We really appreciate the friendly, welcoming environment provided by both residents and staff; and the facilities, programs and activities available are superb. We appreciate Casa’s location with the wonderful Rancho Bernardo Park and San Dieguito River Park just across the street with miles of hiking and walking trails, and the convenience of nearby shopping, restaurants, medical and hospital facilities as well; and transportation is provided to those who want or need it to both shopping and medical appointments. During the restrictions caused by the COVID-19 pandemic, Casa management and staff have been taking excellent care of us. With the three restaurants closed, the dining staff has been delivering nourishing meals daily based on a good variety of menu choices. The closed-circuit TV provides regular classes when the in-person classes aren’t available, and restrictions such as increased security and requirements for wearing masks have made us feel especially safe. We also appreciate that Casa does not look its age of 32 years. It is kept in excellent condition and upgraded regularly by a dedicated staff, and it is impressive that many staff in all departments have been with Casa almost since its opening. And finally, its status as a nonprofit has meant that contributions to the Casa Foundation have supported both staff scholarships and other programs that greatly increase the value of both living and working here.”
Rod & Valerie R.
“Choosing Casa de las Campanas was the best decision we could have made for our retirement years. Friendly residents and a great staff have all made us feel like we are a part of the Casa family. After living here for two years, we have never regretted our move.”
Resident
“During the COVID-19 pandemic, we have been especially grateful for the amazing care our staff provides. Casa Dining Services gives us a choice of four entrees for lunch and dinner, plus breakfast delivered to our apartment. There is no need for shopping or traveling with crowds. Best of all, Casa Housekeeping delivered toilet paper when it was impossible to find! Casa’s Activities Department has worked overtime to keep us from getting bored or lonely. Lots of surprise knocks on our door with snacks, birthday and anniversary greetings, and other fun surprises. As you can tell, we feel very safe living here at Casa during this pandemic. Our children are also so appreciative that all our needs are met, and they don’t have to worry about our safety.”
Jim & Gail W.
“I have been a resident at Casa for eight years. When it was announced that this COVID-19 virus had turned into a pandemic, the administration, staff and residents went into protection/isolation mode immediately. Residents began wearing masks anytime we are out of our apartments, and all staff wear masks all the time.”
Resident
“Our menus are given to us a day ahead of time, and the next day our meals are delivered to our apartments. Thanks to all the other departments that help deliver the meals! They keep us updated on the status of the pandemic as well as entertained through our in-house TV station, exercise, meetings and updates. We are encouraged to get out and take a walk and meet with friends but keep a mask on and a distance of at least 6 feet.”
Resident
“I think Casa should be proud that so far we are virus-free here! Thanks to the staff, residents and families for following the precautions! We look forward to getting back to normal.”
Ellen W.
“Tom and I recently celebrated our 10-year anniversary of residency at Casa. We’ve often said this was one of the best decisions we’ve ever made, and this was proven to be so true with the arrival of the COVID-19 pandemic. Casa has created a safe environment by following federal- and state-mandated guidelines of physical distancing, prohibiting outside visitors, and quarantine when necessary. Dining Services has prepared and delivered nourishing meals daily so residents are well fed. I am personally proud to be part of the resident volunteer team that is assisting Dining Services with that process. We’ve been kept busy with exercise programs on Casa TV, ice cream socials, sing-outs with the Casa Chorale, happy hour carts, and entertained by staff/employee parades and Hello Casa, an all-resident show created by residents. We recently enjoyed a great outdoor cookout for Independence Day. We are truly thankful and fortunate to be a part of this active and caring community.”
Judy & Tom A.
“March 17, 2020, was a turning point in our way of living when Casa de las Campanas asked residents to stay in their apartments; however, immediately the staff had a plan to keep residents healthy, safe, well nourished, informed, and even more important … nurtured. Housekeeping was everywhere setting the standards for keeping our environment as sanitary as possible.”
Resident
“Months later, we are busy assisting where needed, participating in fun mind-stretching activities in addition to our former activities. The days are often just too short!”
Resident
“We often hear, ‘Aren’t you glad you live here?’ The answer is always, ‘YES.’”
Resident
“We have been very impressed with Casa’s response to the coronavirus pandemic. Management and staff responded quickly and effectively to put in place actions to protect residents and staff from COVID-19 and keep residents informed on an ongoing basis. Rapid changes were made for limiting access to the facility, screening anyone entering, changing food service and cleaning procedures. After four months, residents are still COVID-19-free, which is a huge accomplishment. Also during that time, activities were put in place to help residents keep busy and healthy. They increased the number of Casa TV fitness classes, movies and entertainment. They also held shoutouts to keep spirits up, balcony fitness classes, weekly snack and happy hours, ice cream social walk-throughs, and a couple of holiday parades. We residents are so thankful for the excellent way this crisis has been handled and the positive attitudes the staff have shown. We miss seeing them and hope they know how grateful we are to all of them.”
Kim & Lonny L
“Casa has done a remarkable job of coping with the unprecedented crisis of COVID-19 in its not fully understood frightening assault upon our world. Casa took immediate actions to assess the developing threat and to protect our residents, families, staff and neighbors. Some of the actions taken were not fully appreciated, but they have proven to be thoughtful and effective. The actions required participation by our management and staff to take responsibilities far above and beyond job descriptions, and they have all stepped up to the need. We residents thank all of you for keeping us safe, well fed, involved, entertained, informed, and leading almost normal lives in a very non-normal time. We will overcome.”
Norm G.
“We are thankful to all Casa staff and residents for helping to keep us safe and informed during the COVID-19 pandemic. Residents and staff alike have jumped in to keep us connected, entertained and safe. Staff and residents made and distributed hundreds of masks, and while our many exercise classes had to be canceled, they were replaced with alternative classes on Casa close-circuit TV and outside on our balconies. A variety of entertainment was developed by both staff and residents, performed live outdoors (with social distancing), and on TV and TouchTown. We have also been blessed with meal deliveries, snacks and surprise ice cream pop-ups. We are fortunate to live in such a caring and vibrant community.”
Jody & Fred G.
“Everything that’s part of your ‘outside’ life is part of your life here. People tutor for kids at the local school. There’s gardening, dancing, live bands, a citrus garden, poker, bridge, Bible studies, exercise classes. The people who use the woodshop make toys for kids — last year they made and donated 750 toys to Toys for Tots.”
Gary S.

Complete the contact form or read our blog to discover more reasons our residents are so happy at Casa de las Campanas.

 

Posted on Google Google
Donna Prather profile picture
Donna Prather
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I have lived at Casa for 17 years. I can say I feel SAFE as we have a Security Team that is tops! Lately I have had several Dr. appointments and the Transportation Vans have taken me and picked me up. I am comfortable with 'sit back and let them drive', as I feel safe and the drivers are personable. I am 89 but still like my hair washed and fixed and only walk about 8 minutes to Salon. I sit back and let them do their magic, so I feel younger as I walk out. Casa is over 30 years old, but they keep it looking brand new, so I feel I am on a up scale cruise - safe, well fed, and taken care of in every way, especially by our Wellness Dept. EVERY department is a PLUS in every way, Thank You Casa!!!!!
Posted on Google Google
Penny Moreau profile picture
Penny Moreau
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
My earlier post was incorrect!!! I really am so glad to be living at Casa, even though I am technologically challenged in posting a Google review🤪! Fortunately, there are several tech programs here which help me, one of the many benefits of living in our beautiful, friendly CASA!
Posted on Google Google
Beth H profile picture
Beth H
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
As a potential future resident of Casa de las Campanas, I appreciate the thoughtful, no-pressure attitude of the residency counselor, Heather Hess. She takes the time to really understand what you are looking for - not just in terms of floor plan and amenities, but in lifestyle, peace of mind and long-term care. The entire team is there to guide and support you, making sure the decision is truly right for you. Knowing that Casa de las Campanas is San Diego’s only Type A Life Plan Community adds to your sense of security. If you are considering senior living options, I would encourage you to visit Casa. Even just a tour will show how special a place this is and what a wonderful team they have.
Posted on Google Google
Colleen Good profile picture
Colleen Good
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We are helping my parents plan their future home, I have been so impressed with Casa de las Campanas and the people that work there. We have been to many and in different states! Heather Hess, the residency counselor assisting us is absolutely incredible! She is extremely knowledgeable and you can tell she loves it there and makes you so excited for the change. She answered all our questions with patience and made the entire process feel calm and fun. It’s clear she truly cares about the community. Casa is one of the most beautiful properties and best staff we have come in contact with!
Posted on Google Google
Olivia Lemorrocco profile picture
Olivia Lemorrocco
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We cannot say enough wonderful things about Casa de las Campanas—and especially about Heather. From the moment we walked in, we felt a sense of warmth, professionalism, and genuine care. The campus is beautiful, the services are top-notch, and every team member we interacted with was kind and attentive. Heather went above and beyond to make sure we felt informed, supported, and at ease every step of the way. Her passion for what she does truly shines through, and we are so grateful for her help and guidance. If you are looking for a senior community that truly feels like home and treats your loved ones like family, Casa de las Campanas is it. ❤️💖❤️
Posted on Google Google
Anne Calle profile picture
Anne Calle
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We couldn’t be more grateful for the wonderful care my father recently (and my mother last year) received at Casa de las Companas. Transferring from a hospital to a nursing facility can be a long process but when my father arrived after business hours, he found a nice gift bag and a warm dinner waiting for him. From that moment on, the staff made him feel comfortable, respected, and at home. The meals were thoughtfully prepared, nutritious, and my father enjoyed the variety and flavor. It’s clear that the kitchen staff puts care into every dish, and it shows. The dining area is clean and welcoming — a perfect spot for residents to gather and enjoy their meals with company. Physical therapy was also a standout part of his stay. The therapy team was not only professional and knowledgeable but also incredibly encouraging and compassionate. They worked closely with my father to build his strength and confidence. Every staff member — from nurses to aides to administration — were professional and gracious with our many questions and concerns. MJ, the head of administration, was particularly helpful as she was quick to respond to our inquiries prior to admission, and very accommodating both times my parent were transferred there for rehabilitation. Knowing they were in such capable hands gave our family peace of mind. If you’re looking for a skilled nursing facility where your loved one will be treated with respect, warmth, and personal care, I highly recommend Casa de las Companas.
Posted on Google Google
Lisa H profile picture
Lisa H
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
My mom is currently residing in the Casa De Las Campanas Skilled Nursing Facility. I can't say enough wonderful things about her care. Everyone has been so kind and compassionate. A special shout out to: MJ in Admitting, Mike & Kristie in Occupational Therapy, Jared in Physical Therapy, Cindy and Kyoko in Social Services, and all the fabulous CNA's and Nurses. We are so appreciative for everyone that participated in her exceptional care!
Posted on Google Google
roberta mikles profile picture
roberta mikles
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Yes, I made the right decision moving here to Casa. With only my brother in law, living far from here, I gave him a present. I just said, "I'm in a safe place where I will receive care for the rest of my life and you don't have to worry about me". Such was the important part, he wouldn't have to worry if something happened and I needed help. As a retired RN, the availability of assisted living, rehab and extended care, if needed, was within the community. Immediately, i called Casa ...A Cruise Ship without the Water. Everything is here from exercise classes to educational classes. I found the employees to be at the top of the line.. yes, I love my new home with my Casa family .
Verified by Trustindex
Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

Take a Look Around

See all the fun and friendliness for yourself.

Notice of Non-Discrimination | Español | Tagalog | 繁體中文 | Tiếng Việt | 한국어 | հայերեն | فارسی | 日本語 | Русский | हिंदी | العربية | Français | Deutsch | Português | Hmong (PDF, opens in a new tab)

monitoring_health_check_string